It’s pretty clear that we need to support local businesses–both those that are still open throughout the crisis and those that manage to reopen after the crisis. As great as it is to click a few buttons and order things through Amazon, we need to think more about our community.
Today I went and got takeout from Granny’s Fish and Chips. I’ve been going there sporadically for years. Despite my sporadic visits, they seem to have remembered my name. I guess that means one of three things. It could be that my visits are not nearly as infrequent as I claim. It could mean that they are just good at customer service—who doesn’t feel warmth when someone remembers their name. It could also mean that I have made somewhat of an impression on them. The last is possible because in the early days, I was one of the few who realized the family who owned and worked there were Korean and not Chinese. I also know how to say thank you in Korean, and know how to hand money over with two hands–you’d be surprised at how much of an impression this makes.
Although the shop cannot take in any sit down customers, they seem to be managing. They’ve got lots of pick up orders and some of those food delivery services are working with them. I saw an iPad on the counter. This was a clear indication that they were taking steps to keep their business open. I feel pretty confident that they will navigate this crisis.
In the next plaza to them is my favourite shawarma place and they, like a lot of places that weren’t able to find a solution, are not open at all. This doesn’t make me happy, but I hope they survive long enough to open again. They were a thriving business because their food was delicious. I am planning on being one of the first customers upon reopening.
Today’s Perfect Moment is supporting local small businesses and the people that work there. My order isn’t going to set them up for life, but it is part of a wider effort that we all can be part of.